FREQUENTLY ASKED QUESTIONS
PRODUCT
What allergens do your products contain?
Our products may contain nuts, dairy, eggs, wheat and soy.
Are your products halal certified?
All our products are made in our halal-compliant central kitchen & all ingredients used are certified halal by JAKIM.
Are your products available for delivery?
At this current time, our products are available via Grab should you require delivery.
Stay tuned for the launch of our online store!
How long can your frozen yoghurt last?
While we recommend them to be consumed on the same day, it can last up to 3 days if stored in the freezer (-18C).
However, do note that repeated refreezing may cause iciness to form in your frozen yoghurt.
Is it normal for my froyo takeaway to be get increasingly sour?
Yep! This is perfectly normal as our yoghurt contains fresh milk, yoghurt and lots of live probiotics. A natural fermentation will continuously occur resulting in an increasingly sour taste.
Do note that they we recommend them to be consumed within 3 days from date of purchased.
How long can the toppings last?
Our toppings are best kept refrigerated and consumed within 3 days from date of purchase.
YOGIYO CLUB
How do I register as a member?
Just click here and complete your profile. It'll take just 2 minutes long and no purchase is required.
How can I collect points?
Simply provide your mobile number or by scanning your member QR code when you make your purchase at our store.
How much points can I earn?
We'll credit your account with 1 point for every RM1 spent. And with every 100 points, you're entitled to a RM5 OFF voucher! It's that easy!
Do you have a welcome promotion?
Yes we do! Enjoy 20% OFF total bill for your 2nd transaction with us!
Do I get a birthday treat on my birthday month?
Yes you do! To make your special day even sweeter we will credit you with a complimentary frozen yoghurt (small with 1 topping) after your first purchase on your birthday month!